Customer Testimonials
Sydney is amazing! My experience today was 110% beyond my expectations! Thank you for the great service and keeping my vehicle well maintained!
Antonio Rodriguez was very nice and very helpful
Service writer couldn't find our appt in the computer. Took extra time to get us checked in. Then took extra time to get vehicle back to us...If an employee takes time off someone should cover their work...especially when a customer is waiting for their vehicle on a simple job...
We met Kyrsten 7 months ago at the Bud Clary Dodge dealer while looking for a one ton truck to pull our 5th wheel with. Price and interest rates at that time changed the plan at that time. Kyrsten remembered us and called me when the she knew this pickup is what we wanted and the price was excellent and the rates have dropped. Great customer care, we had an awesome buying experience. Thank you Kyrsten and the entire Bud Clary Dodge team!
Great customer service and fast oil change service. Great suggestions made on issues that need to be addressed provided with an estimate.
They went out of their way to help us get into two new cars. Stayed late. On a Saturday night. Thank you. So much. Bud Clary. Moses lake.
I've had mixed experiences, but when something wasn't working out, I was surprised by how proactive Bud Clary was in being accountable for it and making things right.
Excellent and Fast Service today for a Recall on our Jeep that required a Software update! Thanks for Great Service!
Having my car serviced at Bud Clary was absolutely great! While they were servicing my car, I was given a ride home and then picked up again when they were finished. My tires were rotated while the oil was changed and all the fluids checked. They did a great job!
I was stranded with my EV almost out of charge in Moses Lake and mapped to the Ford charging station after finding two others not working. Even though this is just for their customers, Mark and Preston got authorization to let me charge and really saved the day. I am so grateful. They were very helpful and I would definitely shop here for my next vehicle. Extremely kind and helpful guys!
Great experience! Shoutout to Chandler he was an awesome salesman!
Always top notch service!! I have never been disappointed. Highly recommend!
Very pleased with the service. Staff is helpful and personable to include the courtesy driver. Service was accomplished promptly and Joe, the service manager, kept Mr iinformed concerning the status. Recommended.
Fast efficient service.
Fantastic service
Sydney was very professional and helpful. My oil change was done in a timely manner.
Great service and very friendly staff, was kept informed and they pay attention to detail. I highly recommend them.
Wow ! Is the first thing that comes to mind. I am 51 yrs old. I have purchased many vehicles from many different car dealerships. I have never been more impressed with the professionalism and curiosity that I received from both Jessica and Jeremy. Also a shout out to the financial services manager ( Miguel )who also showed amazing dedication and commitment to making my buying experience a one in a life time amazing experience. Thank you everyone who was involved in this. Thank you ☺️
Working with Sydney is allways a pleasure. We are lucky to have her at Bud Clary jeep and Chrysler. Allways thoughtful and kind she gets the job done . Thank you Sydney
Sydney is top notch got 2 of are trucks back to us within 36 hrs after the break down highly recommend
They found the problem and fixed it right away. The lady at the counter was very friendly and informative.
You guys suck just as bad as all of the other dealerships I will never return to your company
Bought a new van and the check engine light came on. Took it in for the weekend and when I got it back, the light was still on. Little disappointed. But the customer service is phenomenal and everyone is super helpful through everything. Thankfully I have warranty as well. But yeah, little frustrating to deal with check engine light issues with a car I just bought.
Customer service needs improvement.
Awesome and quick!!
Took my car in for an oil change, Sydney was the one who helped me get my car checked in and explain all the services that were due on my vehicle. She was very informative and answered all my questions. Sydney has great customer service and made my experience with Bud Clary 1000 times more enjoyable. I will definitely be referring friends and family to go experience the great services and staff at Bud Clary in Moses lake! Thank you Sydney, you are the best! 😊
Great service, friendly customer service, better communication now then last time my vehicle was serviced by Bud Clary!! Thanks
Have had nothing but fantastic service from Bud Clary Sales and Service in Moses Lake, WA, since March 2021 when I got this car from them. They are the only ones I trust with my vehicle which has been serviced and this is first time I had my car in to them for repair (this visit) and tire change previous to this visit last year.
The service department at Bud Clary is knowledgeable, friendly and easy to work with!
Great Service Dept. Sydney is a great help in getting my Ram 3500 looked at and problem fixed.
Chandler was very helpful answering all of my questions and showing me the options available to me. Even when he went out of town he responded to my texts and handed me off to the very capable care of Wyatt. He’s been in contact since I purchased the vehicle and offered to make time to help me be more familiar with the capabilities of my new Jeep.
Brought my truck in for a software recall. I had to wait for 10 to 15 minutes as the service advisor was on the phone. Along with the recall update I notified the service advisor of a drivers side exhaust leak and a tire pressure difference. I asked for proper inflation specs and told the advisor that my low pressure light had come on this morning. She said they would check and fix the tore pressure. The tech only checked one front tire, not both. Kind of disappointing. My exhaust leak was blown off as it “Isn’t doing it now” . I’...
They got everything done and right but charged over $250 for diagnostics. Happy with the service but just feel like it was a bit expensive. $480 plus to have sensor replaced.
Very kind. Came in to get a new fob. I had my baby in a carseat & was offered help with carrying her. The service was very quick. And they even tried to fix my old fob. And even told me about a function on my fob that I never knew about. I don't feel like I was treated differently for being a woman, which is important to me. They rock & I only want to take my truck here. AND I even got a new hoodie 😎
We had a great experience at Bud Clary. Service was awesome, and we are extremely happy with our new vehicle.
I had my transmission serviced on my Dodge Ram and was very impressed with the level of service. Sydney was very professional and friendly. It took less time than they said to complete. Was very impressed and would highly recommend them.
My recent car buying experience was exceptional! From the moment I walked in, the sales team, especially Christian, were incredibly friendly, knowledgeable, and genuinely focused on finding the perfect car for my needs. They patiently answered all my questions and worked diligently to get me the best price without any pressure tactics. The entire process was smooth and transparent, and I left feeling confident in my purchase.
Quick easy and efficient even stayed late to assist with the contract
Sales team was excellent and provided tons of information and went above and beyond with my new Jeep.
I have to give their service department one star. I had my Dodge in there just last month and they had to replace the key Fob, immobilizer, and programmed them. Now my key fob won't lock or unlock my truck. My old one doesn't work either. When I called for them to check what the issue is, they treated me like this was a brand new issue and told me to make an appointment with the service dept. If it turned out to be their fault, they would not charge me for the diagnostic fee and/or repair. ...
Hello folks. I first need to apologize to Joe and his crew for not sending this sooner that said I was overjoyed when I last had my Ram repaired. Firstly I was certain that I had broken bolts in the exhaust system on the drivers side I asked for an early appointment planning to be there all day as I knew that the procedure takes a long time. What I didn’t realize is that you can only hear the ticking noise after the engine has cooled for a long period of time. As we live 2 hours away it was ...
Very complete inspection. Explanation on the fluids were understandable. Friendly service and knew history of the car.
Joe was super friendly and very informative about our jeeps issues and what needed done. I wouldnt take our jeep anywhere else! Thank you so much Joe and everyone at bud clary
Krystle was great! Appreciate the service!!
Excellent experience. They got me in to the service dept right away and they resolved my issue within a day. Everyone was very helpful and friendly.
Always a pleasure to work with joe and the other advisors won't go anywhere else
Got my problem with mt Wagoneer L in the same day and made the repairs on the same day
Local CDJR dealer has been a good business to deal with. Both sales and service.
They were very fast at finding the problem a,d haggle with insurance company to make them pay the whole bill
I can always count on Bud Clary to get the job done quickly and correctly. We moved away and still continue to service our vehicle here due to the consistent positive experiences. P.s Joseph B deserves a bloody raise! That guy is the cherry on top of Bud Clary. Take that as you will.
Was scheduled for a regular oil change and maintenance service . Excellent job ,very fast and very informative report by Joseph who had gone over the paperwork with me concerning the service technicians notes . Very happy with the service today . Would recommend the service to others . Thank you Joseph !!!
Everyone was great - especially your service advisor Amy who went all out to get us on the road. Thanks for helping a pair of "elderly" travelers in distress.
Friendly service staff. Easy to make appointments.
Joseph is great
Great and done in a timely manner.
good service!
Great price and customer service
Amy was very kind and helpful.
My vehicle was taken in immediately as scheduled and the service team took exceptional care of my vehicle and apprised me of any issue that may have been of concern.
Its friendly and really quick service thank you guys for the good hard works we appriciate you guys thanks
It was all good. Keep up the good work.
Great service overall.
Kevin is a very professional car salesman agent He takes the time to explain every detail talk about the vehicle you purchasing the advantages and disadvantages or features and brings satisfaction to clients or customers with his adequate communication skills thank you
Great experience, good honest communication and work finished ahead of schedule
Great service and very knowledgeable
Service was completed in a timely manner. Overall good experience! 👍
Excellent customer service, very friendly and thorough! Highly recommend!
Had a great experience. Easy to schedule the appointment and they were ready for me when I got there, and got me right in. Waiting room was very nice. They were also faster than expected, which I appreciate greatly! I will definitely be having any Jeep work done there, in the future. Highly recommend!!
Service was good, but was not told that I had to pay a deductible. That was a surprise.
Service was excellent except for one thing. When the tires were rotated, the air was not adjusted. Should be 60lbs front and 80lbs rear. When I got home and checked the tires, I had 80lbs front, and 60lbs rear. Other than that, everything was great.
Jessica was great during all the process, she helped us find the right car for us.
My 05 dodge ram ruined a fan bearing halfway between Spokane and Ritzville, which is on I-90 out in the middle of nowhere. It was 94°. After three hours, I had the truck towed to Bud Clary in Moses Lake, because that was the nearest Dodge dealership, and I figured that would be the best place to have the work done. I had a little side trip planned with some friends for the next three days. I explained my situation to Joe, the service writer, and the truck was fixed two days later. The bill came to nearly $2000, which surprised me some, ...
Service is always great at Bud Clary Toyota Chevrolet! The service manage Esgar Godoy is very professional and makes sure I get the best service available. I take my Chevy Colorado, Chevy Camaro and my Chevy Silverado to be serviced there. I would ever go anywhere else.