Customer Testimonials
Awesome and quick!!
Took my car in for an oil change, Sydney was the one who helped me get my car checked in and explain all the services that were due on my vehicle. She was very informative and answered all my questions. Sydney has great customer service and made my experience with Bud Clary 1000 times more enjoyable. I will definitely be referring friends and family to go experience the great services and staff at Bud Clary in Moses lake! Thank you Sydney, you are the best! 😊
Great service, friendly customer service, better communication now then last time my vehicle was serviced by Bud Clary!! Thanks
Have had nothing but fantastic service from Bud Clary Sales and Service in Moses Lake, WA, since March 2021 when I got this car from them. They are the only ones I trust with my vehicle which has been serviced and this is first time I had my car in to them for repair (this visit) and tire change previous to this visit last year.
The service department at Bud Clary is knowledgeable, friendly and easy to work with!
Great Service Dept. Sydney is a great help in getting my Ram 3500 looked at and problem fixed.
Chandler was very helpful answering all of my questions and showing me the options available to me. Even when he went out of town he responded to my texts and handed me off to the very capable care of Wyatt. He’s been in contact since I purchased the vehicle and offered to make time to help me be more familiar with the capabilities of my new Jeep.
They got everything done and right but charged over $250 for diagnostics. Happy with the service but just feel like it was a bit expensive. $480 plus to have sensor replaced.
Very kind. Came in to get a new fob. I had my baby in a carseat & was offered help with carrying her. The service was very quick. And they even tried to fix my old fob. And even told me about a function on my fob that I never knew about. I don't feel like I was treated differently for being a woman, which is important to me. They rock & I only want to take my truck here. AND I even got a new hoodie 😎
We had a great experience at Bud Clary. Service was awesome, and we are extremely happy with our new vehicle.
I had my transmission serviced on my Dodge Ram and was very impressed with the level of service. Sydney was very professional and friendly. It took less time than they said to complete. Was very impressed and would highly recommend them.
My recent car buying experience was exceptional! From the moment I walked in, the sales team, especially Christian, were incredibly friendly, knowledgeable, and genuinely focused on finding the perfect car for my needs. They patiently answered all my questions and worked diligently to get me the best price without any pressure tactics. The entire process was smooth and transparent, and I left feeling confident in my purchase.
Quick easy and efficient even stayed late to assist with the contract
Sales team was excellent and provided tons of information and went above and beyond with my new Jeep.
Hello folks. I first need to apologize to Joe and his crew for not sending this sooner that said I was overjoyed when I last had my Ram repaired. Firstly I was certain that I had broken bolts in the exhaust system on the drivers side I asked for an early appointment planning to be there all day as I knew that the procedure takes a long time. What I didn’t realize is that you can only hear the ticking noise after the engine has cooled for a long period of time. As we live 2 hours away it was ...
Very complete inspection. Explanation on the fluids were understandable. Friendly service and knew history of the car.
Joe was super friendly and very informative about our jeeps issues and what needed done. I wouldnt take our jeep anywhere else! Thank you so much Joe and everyone at bud clary
Krystle was great! Appreciate the service!!
Excellent experience. They got me in to the service dept right away and they resolved my issue within a day. Everyone was very helpful and friendly.
Always a pleasure to work with joe and the other advisors won't go anywhere else
Got my problem with mt Wagoneer L in the same day and made the repairs on the same day
Local CDJR dealer has been a good business to deal with. Both sales and service.
They were very fast at finding the problem a,d haggle with insurance company to make them pay the whole bill
I can always count on Bud Clary to get the job done quickly and correctly. We moved away and still continue to service our vehicle here due to the consistent positive experiences. P.s Joseph B deserves a bloody raise! That guy is the cherry on top of Bud Clary. Take that as you will.
Was scheduled for a regular oil change and maintenance service . Excellent job ,very fast and very informative report by Joseph who had gone over the paperwork with me concerning the service technicians notes . Very happy with the service today . Would recommend the service to others . Thank you Joseph !!!
Everyone was great - especially your service advisor Amy who went all out to get us on the road. Thanks for helping a pair of "elderly" travelers in distress.
Friendly service staff. Easy to make appointments.
Joseph is great
Great and done in a timely manner.
good service!
Great price and customer service
Amy was very kind and helpful.
My vehicle was taken in immediately as scheduled and the service team took exceptional care of my vehicle and apprised me of any issue that may have been of concern.
Its friendly and really quick service thank you guys for the good hard works we appriciate you guys thanks
It was all good. Keep up the good work.
Great service overall.
Kevin is a very professional car salesman agent He takes the time to explain every detail talk about the vehicle you purchasing the advantages and disadvantages or features and brings satisfaction to clients or customers with his adequate communication skills thank you
Great experience, good honest communication and work finished ahead of schedule
Great service and very knowledgeable
Service was completed in a timely manner. Overall good experience! 👍
Excellent customer service and very thorough for my oil change and tire rotation. This was my first time there and Joseph was amazing! I’m a new customer for life!
Had a great experience. Easy to schedule the appointment and they were ready for me when I got there, and got me right in. Waiting room was very nice. They were also faster than expected, which I appreciate greatly! I will definitely be having any Jeep work done there, in the future. Highly recommend!!
Service was excellent except for one thing. When the tires were rotated, the air was not adjusted. Should be 60lbs front and 80lbs rear. When I got home and checked the tires, I had 80lbs front, and 60lbs rear. Other than that, everything was great.
Jessica was great during all the process, she helped us find the right car for us.
My 05 dodge ram ruined a fan bearing halfway between Spokane and Ritzville, which is on I-90 out in the middle of nowhere. It was 94°. After three hours, I had the truck towed to Bud Clary in Moses Lake, because that was the nearest Dodge dealership, and I figured that would be the best place to have the work done. I had a little side trip planned with some friends for the next three days. I explained my situation to Joe, the service writer, and the truck was fixed two days later. The bill came to nearly $2000, which surprised me some, ...
Service is always great at Bud Clary Toyota Chevrolet! The service manage Esgar Godoy is very professional and makes sure I get the best service available. I take my Chevy Colorado, Chevy Camaro and my Chevy Silverado to be serviced there. I would ever go anywhere else.
Bud Cleary Jeep and the service department, specifically Joe Bishop, went above and beyond to get my 2021 Jeep Grand Cherokee back on the road for college move in. I can’t say enough about their wonderful customer service and helpfulness. Thank you for getting us back on the road and helping us through what could considered a normally stressful situation of being stranded. Moses Lake had accommodations within walking distance, and offered their shuttle service. Joe answered every question. Thank you!!!
I was so stressed on how I was going to get to work without a vehicle but bud clary got me in a reasonable time and got me back on the road within a day!! Amazing fast work and a very satisfied customer. Thanks again bud clary!!!
Clary Care oil change was done within one hour.They also addressed need for cabin and air filter changes. Very timely and also offered shuttle service if I didn't want to wait. Only issue was waiting room TV only worked for 2 minutes before shutting down for 3, due to poor internet connection. Might as well shut it off and tag Out of Order.
I went in for an oil change for my 2015 Dodge challenger srt hellcat. I received very courteous and much professionalism in my appointment. I was in and out within an hour. Thank you so much for your business and good day to all!
We were visiting the area from out of town. The a/c on my Jeep Grand Cherokee started to fail in 95° temps. I called and they were able to get us in the next morning. Kept us up to date by text, had the part by the following day and repair complete in am. Quick, friendly and easy. Only problem was trying to keep my husband from looking at the new vehicles but, who knows...We might come back to shop in a year or two.
Kevin and Kyrsten were absolutely amazing, we had very specific needs they did we love our Bighorn!! Great for retired military and 100% disabled Veteran!! Simply top notch !
The staff at Bud Clary were friendly.
First time at Clary RAM. Diagnostic appointment. Friendly, clearly explained options and efficient service. Will be back.
Fantastic, very kind and informative. I will recommend to others.
Just bought a Mazda CX-5, mi experiencia con la compañía fue muy agradable. Alondra, the salesperson who helped me, fue increíble. She was super kind and knowledgeable, explaining every detail about the car with patience. Además, was very open to all my questions and options. If you’re looking for a new ride and want top-notch service, definitely check out this place. ¡Gracias, Alondra, por hacer todo tan fácil y agradable!
Great customer service, professional and friendly. My service was completed in a fast and timely manner.
The team here always goes above and beyond, especially Ezequiel. I had my dog with me and it was extremely hot and they let him in the service area while I waited to check in. I appreciated it and so did my puppy!
Went above and beyond and found the issues others refused to look for and ordered parts
We were surprised that they tried to rotate my tires without permission. We have new tires in the back and they cannot be rotated. In the future I would like it noted to not touch the tires! Thank you
Great service as always. Excellent communication about any issues and upfront pricing.
A customer should never have to wait over a month for parts to come. This is my only complaint. The customer service that was shown to me was top notch. Esgar was very patient and professional through this entire process. I appreciate the fact that the technician was able to complete my repairs in a timely manner.
Esgar and team were friendly, positive, and helpful, they got my suv in and out quickly. I appreciated the pleasant complementary ride to and from Chevy service.
Joe is such a great manager!
I do recommend it this dealer. They are really accurate to find out problems with our vehicles. Good job for all the technicians and mechanics.
Service went smooth with no hidden charges.
Great experience.
Customer service was excellent, though price gouging was out of control, $245.00 to change a fuel filter, they won't change another one for me
The young lady was super polite and kind. Even though I didn’t purchase truck from them I was still treated top notch.
Esgar and the entire team were friendly when I dropped my vehicle off to when I picked it up. He kept me informed as to what repairs were needed as well as checked my service contract to know if repairs were covered or not ahead of contacting me. I did ask for the truck to be ready by the following Friday, unfortunately the tech was out, but he kept me up to date and informed and my truck was still completed quickly and was good to go when I got it back.
Great service , all done with minimal wait time . 😎
Both Edgar and Dakota were helpful in my maintenance of my 2020 Chevrolet Spark. Both very informative and professional.
This is a well-deserved, full-star review. Understand the context of this purchase process was all remote other than final pick-up and payment which was after a 4.5hr drive one way to the dealership. Think about how many variables needed to take place for this, including an appraisal of a trade-in! The communication was great, the pricing was great, and financing process was great. When I was finally able to meet the team in person, going through the paperwork was quick and easy. I felt respected and understood at all times and given that I have purchased over 15 vehicles in my ...